Solved
Last updated: August 2026
Welcome to Solved.
By becoming a member or using our services, you agree to the following Terms of Service.
Membership
Solved provides technology support through a monthly membership. Membership is billed monthly and may be cancelled at any time.
Services
Solved provides guidance and assistance with everyday technology, including computers, phones, Wi‑Fi, televisions, online accounts, AI and other consumer technology. While we aim to resolve as many issues as possible, we cannot guarantee that every problem can be solved.
Appointments
Support sessions are booked through our online booking system. If you cannot attend a session, please provide as much notice as possible.
Fair Use
Membership is intended for normal personal use. If usage becomes excessive or unreasonable, Solved may contact you to discuss a suitable solution.
Payments
Payments are securely processed by Stripe. Membership fees are billed automatically each month until cancelled.
Refunds
If you believe you have been charged incorrectly, please contact us and we will review your request.
Liability
Solved provides advice and guidance in good faith. Customers remain responsible for decisions they make and any changes made to their own devices or accounts. To the maximum extent permitted by law, Solved is not responsible for indirect, incidental or consequential losses arising from the use of our services.
Changes
These Terms of Service may be updated from time to time. Any significant changes will be published on this page.